Reviews of Zermatt
It was a fabulous hotel, facilities and staff were absolutely 5 star.
We had a fantastic time in Zermatt - the hotel is fabulous, thank you for organising it; we'd be keen to return and in fact, may well be back before the end of the season with if we can organise ourselves. As you'd said, it's amazing food - we ended up eating there every night, it was delicious but not too heavy.
From the moment we started the booking, the level of service was 5 star. When we thought our holiday would be cancelled, Karen and the team were amazing and manged to find an alternative at extremely short notice.