
Customer Reviews | Ski Independence
Customer Reviews
Ski Independence is dedicated to providing the highest possible levels of personal service. We pride ourselves on the number of clients who return year after year to travel with us and we're delighted to have received Feefo's Platinum rating 3 years in a row and, in 2025, the Feefo Exceptional Service badge.
Please find below a selection of feedback from Ski Independence clients.
Julie Wheeldon
January 2025
We were extremely pleased with the service provided by Ski Independence and, in particular, Karen Anderson. Karen was incredibly knowledgeable, professional, and attentive, making the entire booking process seamless and stress-free. She took the time to understand our needs and provided excellent recommendations, ensuring our holiday was perfectly tailored to us. Her expertise and friendly approach were greatly appreciated, and we wouldn’t hesitate to book with Ski Independence again.
Julie Wheeldon
January 2025
All the staff were friendly and helpful, and the accommodation was warm and welcoming. The facilities were excellent—we particularly appreciated the hot tub after a day of skiing. The room was spacious and well equipped, providing everything we needed for a comfortable stay.
Pamela Martin
January 2025
The staff at Ski Independence offer exceptionally good customer service. Will definitely use them again. Utterly fab. Thank you.
Lynn Cosgrove
January 2025
Fantastic service from Ski-i as always.
Jacqueline Jackson
January 2025
Absolutely wonderful 2 weeks holiday with lots of family and friends to celebrate a big birthday. Karen helped me plan the whole event, getting guests from the UK and USA. Everything worked perfectly and I am very grateful to you all at Ski-I, for giving me such a memorable birthday! And heaven help us but everyone enjoyed themselves so much they want to do it again next year!!
The service we received from Ski-I was second to none and I cannot thank you enough.
And after I have had a long think I will be in touch to discuss next years ski trip!!!!
Paul Morbris
January 2025
You provide a brilliant warm and helpful service - just keep up with what you are doing!
Paul Morbris
January 2025
First class - ski in ski out was perfect and accommodation was very comfortable.
David Clarke
January 2025
Jasper Park Lodge was a lovely hotel. Very peaceful and despite having the exterior appearance of being old and dated (which it is) the rooms are beautifully modern and warm. The animals coming onto the grounds between the cabins is evidence of a perfect setting.
George Jamieson
January 2025
I requested a room on top floor in quite area of hotel. They provided that, great. Hotel friendly, unpretentious, chilled, great pool, sauna, hot tubs, etc. Room was cleaned daily to a high standard. Amazing fresh soft fruits at breakfast. We had 14 days and happy with what was on offer. Versante on site restaurant was excellent, especially the pizzas. The hotels mini bus transportation to the ski area was a real bonus. Great friendly drivers , the service was provided by a third party company. Superb. Excellent base. Even had a free yoga class once a week.