Customer Reviews | Ski Independence
Customer Reviews
Ski Independence is dedicated to providing the highest possible levels of personal service. We pride ourselves on the number of clients who return year after year to travel with us and we're delighted to have received Feefo's Platinum rating 3 years in a row and, in 2025, the Feefo Exceptional Service badge.
Please find below a selection of feedback from Ski Independence clients.
Helen Bradley
January 2022
Overall we cannot express our thanks enough. We have had one of the best holidays in last 40 years of us skiing. Our thanks to Karen and the rest of the Ski Independence Team. We’re already planning next years trip.
Christine Munro
January 2022
High standards here in the F&B and housekeeping depts. Enjoyed the Gold Room very much. Experience guides are excellent and provide a varied programme.
Michael Rae
January 2022
Really happy with the service and experience from Ski Independence. Karen was really helpful and had some great advice. Our holiday all went really smoothly and we had a great time!
Grace Andrew
January 2022
The owners and the staff were so helpful, nothing to much trouble for them. Restaurant in the hotel was excellent.
Fizz Bolton
January 2022
Very happy with Ski Independence - the personal attention is second to none, we feel well looked after by you!
Catherine Lister
January 2022
Great service, especially during Covid. All housekeeping staff were friendly and helpful if you ever needed anything for the room. Check -in staff great and they managed to get us our requested room which was a bonus.
Helen Bradley
January 2022
Our ski-in ski-out apartment was superb, well equipped and immaculately clean and spacious.
Fizz Bolton
January 2022
We had a fantastic time in Zermatt - the hotel is fabulous, thank you for organising it; we'd be keen to return and in fact, may well be back before the end of the season with if we can organise ourselves. As you'd said, it's amazing food - we ended up eating there every night, it was delicious but not too heavy.
David Limerick
January 2022
Thank you Ski-i and Gareth for arranging this [dining vouchers], very thoughtful, yet again, just what I’ve come to expect from Ski-i. It’s little touches like this that makes Ski-i and it’s staff stand out from the rest. Cheers.