Customer Reviews | Ski Independence
Customer Reviews
Ski Independence is dedicated to providing the highest possible levels of personal service. We pride ourselves on the number of clients who return year after year to travel with us and we're delighted to have received Feefo's highest Platinum rating 3 years in a row.
Please find below a selection of feedback from Ski Independence clients.
Jane Elviss
December 2023
Karen Moodie was incredibly helpful throughout the whole booking process and the holiday ran very smoothly. Would definitely recommend Karen to friends and family. It was very helpful that Karen had been to Banff so she could actually explain how it works, location of hotels etc. We had a fantastic holiday!
Allina Cross
December 2023
Big thumbs up to Karen Moodie who dealt with our booking from start to finish, Karen is a complete professional asset to Ski Independence. She made everything easy and was always contactable for any questions or queries.
Allina Cross
December 2023
Great hotel, from front of house, through to housekeeping and breakfast room staff everyone was friendly, helpful and professional.
Sophie Luckie
December 2023
Your service from start to finish was excellent. Aodhan is really good at his job.
Penelope Yarwood
December 2023
Great - 2nd visit and would book again.
Penelope Yarwood
December 2023
Transfer company - outstanding both directions.
Holley Leiper
March 2023
Had everything you could possible need.
Christian Bruce
March 2023
The Helios actually exceeded our expectations. Staff couldn't have been more helpful or friendly, the apartment was smart and extremely spacious by Alpine standards, spotlessly clean and very well appointed. The reception was warm, welcoming, smart and well cared for. There was a pleasant lounge area and a very popular pool table. The pool, hot-tub, spa, sauna, steam arrangement was also high quality though very busy after skiing and a couple of the public showers were too weak to stand under, the water pooled in this area and there was a gate into the pool that slammed quite alarmingly (but I'm splitting hairs here - it was a great set up and a treat to have all this in addition to skiing). The Spar, ESF ski school, restaurant and ski hire were all contained within the building, literally below our apartment and we could ski in and out every day despite being a good 2 runs away from the centre of Flaine. I would recommend Helios to anybody and everybody contemplating a holiday in Flaine. Top notch.
Christian Bruce
March 2023
I really am struggling to find anything to criticise. Sorry! Even the response from various staff prior to departure with queries about child seats for the transfer or ski-hire on site were all quickly and professionally answered. Everyone on the team was helpful, friendly and most importantly, knowledgable.